Main Office: 252-572-4917
About Us
Our Mission
At Moment of Change Counseling Services, PLLC, our mission is to provide high quality person centered services to members that promote long term recovery, wellness, and achievement of their desired personal goals. We work in partnership with community stakeholders, educating members on resources and services available to them to achieve their desired balanced lifestyle. Our team develops therapeutic relationships with members that foster personal growth and change by educating, supporting, advocating, and instilling hope in our members, promoting long term whole health and wellness as well as long-term recovery.
Moment of Change Counseling Services is CARF Accredited and CABHA certified in the state of North Carolina. Our agency also offers Licensed Independent Practioner counseling services in the state of Maryland.
Moment of Change Counseling Services, PLLC utilizes a person-centered approach to our services, offering office, telehealth, and community-based services to support the diverse needs of families in our local community. We are passionate about member care and understand that each member has diverse needs, backgrounds, and cultures. Our team respects cultural diversity and encourage all members to express their specific unique needs and preferences when treatment planning.
At Moment of Change Counseling Services, PLLC, we understand that each of us have different moments in our lives. Some moments create happiness! Some moments we enjoy and remember! Then, there are other moments that create stress, anger, fears, and hopelessness, with little sense of direction. Regardless of age, gender, culture and status, we support our members in embracing their current moment and taking steps to accomplish the change that they desire. Let us support you in your moment, your moment of Change!
Our Services
Children Services
Specialty Services
Specialty Services
We understand that children services require unique strategies that support overall growth and development in the home, school, and community setting. We work with parents and stakeholders to address the needs of the child in all settings. Our strategies promote social skill building, emotional control, conflict resolution, compliance, healthy self esteem, and independent living skills.
Specialty Services
Specialty Services
Specialty Services
Adolescent Group Sessions
Virtual Individual Sessions
Parent Child Interaction Therapy
Trauma Focused Therapy
Intensive In Home (IIH)
24/7 Member Crisis Response:
Call 252-572-4917
Adult Services
Specialty Services
Adult Services
Individual Counseling
Community Support Team (CST)
Peer Support Services (PSS)
Individual Transitional Supports (ITS)
DWI Assessment Services
SAIOP/SACOT
Psychosocial Rehabilitation (PSR)
Linkage and Coordination
Seek Support Today! You deserve it!
24/7 Member Crisis Response:
Call 252-572-4917
Additional Information
Assessment and Referral
All new members interested in services must complete a Comprehensive Clinical Assessment (CCA) to determine your needs and eligibility for services. Once the assessment is complete, a recommendation will be discussed with the member about the most appropriate service to meet your wellness or recovery needs. Members approved to start a service participate in treatment planning during the assessment, identifying their personal goals for treatment.
Outpatient Therapy (Individual, Group, Family)
Outpatient therapy is led by a licensed counselor or therapist teaching treatment techniques that aim to help a person identify and change troubling emotions, thoughts, and behavior through person centered planning and therapeutic interventions.
Individual Transitional Support Services (1915i)
Individual Transitional Support is an in home and community based service offered to eligible adult beneficiaries diagnosed with a mental health or substance use disorder. Staff provide structured, scheduled services that support with acquiring, retaining and improving self-help, social and adaptive skills that support sustained independence.The intent of the service is to teach and assist individuals in carrying out Instrumental Activities of Daily Living (IADLs), such as preparing meals, managing medicines, grocery shopping and managing money, so they can live independently in the community.
Peer Support Services
Peer Support Services (PSS) are an evidenced-based mental health model of care that provides community-based recovery services directly to a Medicaid-eligible adult beneficiary diagnosed with a mental health or substance use disorder. PSS provides structured, scheduled services that promote recovery, self-determination, self-advocacy, engagement in self-care and wellness and enhancement of community living skills of beneficiaries. Member's goals are person centered allowing the member to lead treatment and focus on areas that they deem important for their recovery. PSS services are directly provided by Certified Peer Support Specialists (CPSS) who have self-identified as a person(s) in recovery from a mental health or substance use disorder.
Child Specialty Services
Secure Virtual Counseling and Therapeutic Skill Building Sessions
Virtual Online Individual Sessions (Maryland and North Carolina)
Virtual Online Group Sessions (Maryland)
Trauma Focused Cognitive Behavioral Therapy (TF-CBT)
Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) is an evidence-based treatment for children and adolescents impacted by trauma and their parents or caregivers. Research shows that TF-CBT successfully resolves a broad array of emotional and behavioral difficulties associated with single, multiple and complex trauma experiences.
Parent Child Interaction Therapy (PCIT)
PCIT is an evidence-based treatment for young children with behavioral problems that decreases the frequency, severity, and duration of undesired behaviors.
Intensive In Home (IIH)
Intensive in Home is a family therapy based model that provides one on one and family based interventions to support children, families, and natural supports in addressing presenting symptoms and behavioral needs that interfere with daily functioning in the home, school, and community setting. The IIH team members are trained to provide multiple interventions and supports that minimize crisis, address mental health and behavioral needs, and increase stabilization, decreasing the liklihood of out of home placement for youth.
DWI Assessment and Short Term Treatment
Moment of Change is a Licensed DWI Provider in the state of NC. We can assist clients in completing assessments required to initiate the process in obtaining their license after an DWI incident. Assessments are only valid for 6 months and cost $100. As a DWI Provider, we must comply with the regulations mandated by NC DHHS DWI Services and provide ample information, pricing, and details of available options for treatment to support members in obtaining their license.
Other Fees Related to Treatment: ADETS class: $160.00 ADETS Book: $25 Book fee.
Cost of Short or Long Term Treatment: Varies depending on the selected agencies fee schedule. Please contact our office for more information.
Possible Treatment Recommendations after completion of of a DWI assessment
ADETS Classes- 16 contact hours over a minimum of 5 days
Short Term Treatment- Minimum of 20 contact hours over a minimum of 30 days
Long Term Treatment- Minimum of 40 contact hours over a minimum of 60 days
Intensive Outpatient Treatment – Minimum 90 hours over a minimum of 90 days
Substance Use Treatment Group Counseling
Moment of Change provides various options for Substance use Treatment Counseling sessions for members desiring support on their journey of recovery. Structured programs are faciliated on site by trained instructors. Our SAIOP (9 Hours a week) and SACOT (20 hours a week) group treatment programs support abstinence, increased life skills, improvement in health and psychosocial function, and relapse reduction. Moment of Change collaborates with all team members involved in the member's course of treatment to support in their recovery goals.
Additional Enhanced Services
Moment of Change Counseling Services, PLLC also offers enhanced community based treatment for both children and adults who need additional support using Team based approaches offering more enhanced structured treatment at a greater frequency as well as providing crisis intervention and support 24/7. These services require medical neccesity and approval with regular treatment planning and collaboration with all stakeholders involved to obtain the best outcome. Please contact our office to inquire of various treatment options for Children or Adults experiencing moderate to severe mental health or substance use symptoms. A member of our team will assist you in learning of appropriate options to assist you.
Community Support Team (CST)
CST is a team based adult services program offering treatment, coordination, and case managment to assist member's with presenting mental health symptoms address barriers to stabilization and long term recovery. Licensed Clincians, Peer Support Specialists, and trained professionals provide multiple hours of support and interventions to address treatment goal areas.
Psychosocial Rehabilitation (PSR)
PSR is an adult day program that supports members in addressing a variety of wellness and stablization goals that will support long term independence, employment, socialization, and self management. Skill building interventions take place at our licensed facility Monday through Friday from 9am-2pm daily.
Linkage and Coordination
Our team works closely with community resources and alternate providers ensuring that our members are linked and referred to appropriate services and resources promoting their overall wellness and recovery. We coordinate as needed with important stakeholders involved in your overall care to support you in applying and obtaining basic resources to address your needs such as, obtained medical and dental treatment, obtaining food resources, housing, toiletries, and utility assisstance based on availability of resources with partnering networks.
Insurance Accepted
Moment of Change currently accepts Medicaid, Medicare, Aetna Commercial, and Self Pay. We provide community based treatment and telehealth treatment across the state of NC and MD with staff assigned to specific counties. Please feel free to contact us for any questions about your insurance.
2025 Results & What’s Ahead for 2026
In 2025, Moment of Change saw strong progress across our programs. The people we serve shared that they are feeling better, building daily life skills, and are overall happy with the support they receive. Many also shared that they feel respected, listened to, and supported by our team. Our community partners and staff also reported positive experiences, helping us continue to provide reliable and meaningful care.
As we move into 2026, we are focusing on growing and improving our services even more. We plan to:
- Increase access to services so more people can receive support
- Strengthen housing support for individuals working toward stability
- Build stronger partnerships within the community
- Expand participation in our programs
- Continue training and supporting our staff to provide the best care possible
We remain committed to helping individuals and families create positive change and will continue to improve our services based on the needs of the community.
About Our Providers
Our Professional Network
Our services are rendered, monitored, and overseen across community, facility-based, and administrative settings by credentialed professionals:
- Medical Oversight: Psychiatric Provider (Medical Director)
- Licensed Clinicians: LCMHC, LCMHC-A, LCSW, LCSW-A, LCAS, LCAS-A.
- Support & Leadership: Clinical Director, Program Coordinators, Compliance Officers, QA And Training Specialists, Peer Support Specialists, Qualified Professionals, and Direct Support Paraprofessionals.
Moment of Change Counseling Services, PLLC
CARF Accredited Agency
Agency Service Hours 9:00am-8:00pm
**ADMINISTRATIVE OPEN ACCESS HOURS 10am-3pm